When I originally sent the item, it was insured for the full amount/worth/'paid for' price. When the buyer is returning the item to you, the cost of the label will be charged to your PayPal account once it’s scanned by the carrier. Meet other eBay community members who share your passions. Choose the label you want to send to your buyer. When you’re responsible for return shipping, you can choose from a number of options in the return request form. 06-08-2020. Community Member. Share best practices, tips, and insights. I have been selling on eBay for years and have shipped thousands of packages through eBay's label system. Insurance is not included. Here's some information about postage on eBay. How to cancel a postage label. Receive your refund. You are asking on the eBay US site. If you’re unsure, try contacting the buyer to ask if they’ll purchase an international label on your behalf. Ensure that the amount includes a tracked service, and signature confirmation if the item has a total cost of £450 or more. Printing Return Labels . To get to the return request form, go to your Returns dashboard - opens in new window or tab and select View return details. How to reprint a postage label. It is also against policy to change the shipper or the shipping method from what you have posted in your listing. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. We may ask you to accept a billing agreement to authorize payment for these kinds of charges. If the package meets USPS size requirements, you can purchase a return shipping label through the return request and send it to your buyer. If you prefer, you can provide the buyer with another method of returning the item. Unfortunately, when issuing a return, I had no choice in how it was to be issued to be shipped back. Accept the return – The buyer will send the item back to you for a full refund, including the original postage cost. The postage cost is added to your next monthly eBay invoice. You cannot just go back and randomly chance the deal that has already been made. If a buyer does not use eBay's return label printing workflow, the package cannot be tracked. Report Inappropriate Content. Registered: ‎09-03-2014. Before, when we printed the labels on ebay, WE paid the post office directly via paypal. Seller advised to return it to the address that is on the back of the envelope. Here’s how to send an eBay shipping label from the View return details section: Return shipping labels don’t include insurance. Insurance isn't available for return shipments. If this is still an issue that warrants discussion, don't hesitate to begin a new thread HERE.Thanks. Ensure the buyer uses a tracked service and includes signature confirmation for items with a total cost of $750 or more. Double check that your information is correct; falsifying a customs form is against the law and eBay policy. And you’ll have peace of mind over the returns process - with guaranteed tracking, you’ll always know where the item is. When you print a shipping label on eBay, our negotiated rates let you save money relative to what you would pay at the post office or to a carrier for most services, and you'll save time by not having to stand in line. Thats when it hit me. A while ago, ebay started handling ALL the payments to the USPS for the postage labels. eBay will populate the buyer's address automatically and show the seller the cheapest postage option depending on the buyer's location. As a top rated seller, ebay is now offering 20% discount for priority postage. Build customer loyalty, increase sales, and control costs with flexible USPS ® options.. When using your own carrier, make sure to upload the label and tracking details to the buyer’s return request. b. the Postage Label on the Item is of an insufficient value for the postal service requested for it; c. you have cancelled your purchase of the postal services to which the Postage Label you have used on the Item relates; d. the Postage Label on the Item is a duplicate of a Postage Label that has already been used on another Item; If you want to provide an alternative method of returning the item, simply select Confirm you will facilitate the return from the View return details section. Tip You don't need a special printer or self-adhesive labels when printing return postage labels. Select your carrier and enter the tracking number. I think all you get with an ordinary ebay shipment of any type is $50. Something went wrong. Not sure. Return labels issued by eBay do not include insurance. Postage made easy. 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